How to Choose an Field Employee Tracking App?

Anything related to tracking is a taboo but tracking an employee is not limited to monitoring or spying on someone but sometimes it is a requirement of the business.

The difference between monitoring or spying and tracking an employee is a very thin line. For example, when you are secretly tapping an email or taking a screenshot of a monitor it is called espionage where the victim does not even know what is going on in the background.

However, the tracking works the same but with complete information of the user who is being tracked.

Employee tracking and monitoring is a very big topic and I don't think I can provide companies with all the tools and methods for disposal, but we'll talk about tracking employee locations here.

Why do we need employee location tracking app?

Employee location tracking is not a spy tool, but it is a requirement in the event you have a remote staff or field force for sale, service or delivery.

Along with remote employees, attendance is a major concern for companies. For example, pharmaceutical companies often have employees in all major cities who work away from their homes. In an ideal scenario, they should go to several doctors, medical shops and distributors, however, this is not the case.

They usually call distributors to obtain stock status instead of visiting that location, but mark their visits to the company's CRM. Companies have thus incurred losses in many ways and not in terms of what they are paying to convince their employees.

Suppose if MR can visit the distributor, he can provide some recommendations based on doctors practicing nearby or they can recommend alternatives to stock retaining competitors, but since he called Called on, he missed that opportunity.

The same goes with the FMCG sector, where every visit is more important than getting stock updates from the distributor's stockist.

All of this can be solved through an field employee tracking app like Chase App.

The employee tracking app gives real-time data of the user's location along with their route-map and visit reports (which are geotagged), that is, if someone claims to be present in a location and the app shows the same then you can 100 % can be sure that there are no discrepancies.

What you should look in the employee tracking app?

There is a flood of companies that offer you Sales employee tracking solution or per field force management solution, however, there are several factors you should consider before selecting one for your company.

The Credibility of the Vendor: I am sure you do not want to pay for services you cannot receive or struggle hard to get support. There are many vendors in the market which are fly-by-night type. So make sure that the company you are talking with is reliable because you do not want to lose years of data as a vendor goes bust.

Features Offered: Do not go or pay for facilities based on your future need. This is the age of mother-in-law and you should not pay anything more. If you want to get the location of your employees with presence only, then go for a plan with only these two options rather than going with a complete field force management solution. Because paying for the software is an easy part but getting your field force to use it is the most difficult.

Availability of the App: Fortunately, there are only two major ecosystems or OSs around the world that you should worry about. It is very important that your vendor has an app for both Android and iOS. If they are only offering for Android, then my recommendation is to never go with them because you can't control which of your employees use which Smartphone.

Costing: The cost of the service will always depend on the features you are looking for. As I said before, never pay for features you are not currently going to use. Also, never pay for a full year. This way you can always upgrade and downgrade without the intervention of your vendor and you will have complete flexibility to switch if the vendors are not reliable in their services. For example, Chase App offers a seven-day free trial of advance plans with lots of features and an unlimited free plan for users who only want to get the location and presence of their users.

Why can’t I use Google Maps or WhatsApp for location tracking?

Oh, is that so! Of course, you can but should you?

First of all, they are not enterprise solutions and they are only meant to be used by individuals to share casual space.

The whole point of implementing a solution to make the work easier and not to put in more manhours. For example, if you use any of the above solutions

You will not receive any reporting (future or past days).

You have to manage attendance based on date and time and they started sharing the location and ended it.

This consumes a lot of battery because both solutions are not optimized looking at the battery. Can you imagine what happens if your employee does not contact his customer as he runs out of battery power?

No accountability. You cannot ask them any question nor contact them for any help.

These are some issues that you should consider before implementing a retail grade solution in an enterprise.

How could a field force management solution empower my employees?

I cannot comment on all the solutions available in the market, but I can tell how Chase App can empower your employees and business by using an easy-to-use app for team employees.

Remote Attendance: One need not go to office only to register attendance. Each presence data has a geo-tag, which indicates the exact location and address of that location.

Real-time Visit Reports: When a user goes to a meeting or ends their meeting, automatically you will get the report via email with complete information.

Expense Manager: Pay their expenses on an urgent basis.

Job Scheduling: With daily target & tasks, you can save a lot of your employees' time with a clear picture of their day.

Custom Form: Get data from your employees such as order sheets, payment receipts or anything else you can imagine.

HRMS: A complete vacation management solution. No more manual application for human resources. Your employees can fill the form on application itself and it will be sent to their HR or Reporting Manager.

Do not hesitate to contact us if you still have questions about how field force management or sales employee tracking app can help your enterprise https://chaseappweb.com/